Sistema
introducing Sistema
Sistema is La Marzocco’s connected platform that transforms how you interact with your espresso machines by providing data-driven insights. These insights ensure that every coffee is exceptional while increasing efficiency and reliability. With Sistema, café owners can stay connected to their equipment from afar, roasters can optimize resources by targeting training where it’s most needed, coffee chains can better manage and anticipate service across their fleets, and much more.
From February 23rd onward, Sistema will be available in Australia and New Zealand, while we prepare resources for a global launch.
Connect Anywhere
Sistema was designed to connect you with your equipment, no matter where you are. As a web app, you can use it in the browser of your mobile device or personal computer, ensuring that you stay informed even when you’re remote.
Coffee Quality
By monitoring machine stats during every shot pulled, Sistema can help improve the consistency of your coffee. The data insights enable you to align your recipes across an entire fleet of equipment by optimizing training exactly where it is needed and ensuring each machine is programmed correctly.
Proactive service
Sistema continuously monitors your equipment to alert you to early warning signs, preventing minor problems from escalating into a major breakdown. Notifications keep you informed so you can plan maintenance to reduce emergency service calls, saving time and stress.
Predictive Maintenance
Optimize service labor only when needed with Sistema’s usage-based service model. With data analysis, Sistema can monitor machine usage and predict when service will be required, eliminating guesswork and enabling more effective use of service resources.
Simplified Diagnostics for Technicians
Sistema enables technicians to arrive prepared with the right parts and tools, thanks to the remote visibility into the machine’s diagnostic data. In addition to improved diagnostics, the data confirms that an issue has been appropriately addressed, allowing technicians to be confident in their work.
Business Intelligence
The tools offered by Sistema help guide smart decisions, with detailed reporting offering advanced insights into your operations. This data can be used by coffee roasters, sales managers, café managers, and service companies to increase growth, improve consistency, and better allocate training and service resources. Sistema helps you make confident decisions that impact your business.
FAQ
Sistema is designed to work with all La Marzocco commercial espresso machines equipped with an IoT gateway, which include the following product lines: KB90, Linea PB, Linea Classic S, and GB5. Strada S is also currently fully compatible, with support for Strada X coming soon.
Sistema is currently available in Australia and New Zealand, while we prepare resources for a global launch. Sign up here to be notified when it is available in your area.
Sistema is billed monthly for each machine connected. Sistema is currently billed to your credit card at the beginning of each month, and a free trial period is available when you create an account. When first signing up, you’ll receive the remainder of the first month free in addition to the free trial period.
Because Sistema is billed monthly per machine connected, technician accounts are available free of charge. Invite your technician in the user management settings, and they will receive an invitation. You can then control which machines the technician has access to, and they can view only machine and maintenance information, while sales and operations data remain private.
Sistema is charged monthly per machine connected, or is available with an annual subscription at a discount. There are three pricing tiers, depending on your needs:
Standard
Sistema Standard includes access to all features and functions and provides detailed monthly reporting. Register a new account to view pricing in your local currency.
Professional
Sistema Professional includes access to all features and functions, with more frequent, detailed weekly reports. Register a new account to view pricing in your local currency.
Enterprise
Sistema Enterprise is intended for customers with more than 20 machines. For pricing information, contact your local La Marzocco sales representative.