This month we are excited to welcome the launch of La Marzocco Connect – a digital platform allowing our partner roasters and technicians to place parts and machinery orders with ease and efficiency.
Led by Operations Manager, Rakesh Bandipelli, La Marzocco Connect was created with our valued partners in mind, allowing them to remain connected and engaged with us at a time which suits their busy schedule.
“In Australia, we are working with partners from three different time zones. It’s important that they can contact us at time which suits them best and remain focused on the work that matters most to them”
A first for La Marzocco Australia, this innovative project has pushed many boundaries including being one of the company’s first projects to have been completely developed and launched remotely due to COVID-19 restrictions. While ironic that the platform was developed from the confines of kitchens, bedrooms and offices, the restrictions reinforced the need for this platform to remain as connected and engaged with our partners as possible.
Available for any business working directly with La Marzocco Australia, an extensive catalogue of over 4,000 parts and machines are available to browse and order at the click of a button. With orders being accepted around the clock with real-time integration, the platform takes the hassle out of securing orders within working hours.
“Anyone can place an order anywhere, the platform has been designed to be mobile and tablet friendly…Placing orders at anyone’s fingertips”
To use La Marzocco Connect, simply log in to the portal using your credentials and browse our wide range of categories, or simply search for any item by name, model or code within the search bar. Once you have found your item, simply add it to your cart, review your quote and proceed to the checkout, where your delivery and billing address will be confirmed.
Signifying a giant step in automation for the logistics team, they now look forward to focusing on La Marzocco Connect for the coming months and years to continue developing unique, transparent and convenient ways to remain engaged and connected with our valued partners.
If you have any questions regarding La Marzocco Connect, please do not hesitate to contact us.