From reactive to predictive.
La Marzocco Sistema gives coffee teams like Campos a real-time view of their entire fleet, bringing machine performance, recipe consistency, and café activity into one connected system.
With instant visibility across locations, teams can respond faster, make more informed decisions, and maintain quality at scale.
A more connected way to manage quality
Sistema transforms how performance is monitored and maintained across a network.
Real time connectivity to every machine allows recipes and settings to be adjusted remotely, bringing cafés back into spec immediately. Issues like restricted flow meters can be identified as they happen, with alerts that enable teams to act early, often before problems impact service.
The result is fewer unnecessary call-outs, less disruption on bar, and a more proactive approach to machine management.
better insights, better coffee
Beyond machine performance, Sistema supports the development of people.
For roasters and café partners, it provides a clearer view of barista performance over time, helping identify trends, highlight opportunities for training, and support teams in delivering consistent coffee, every day.
In busy, multi-barista environments, this kind of visibility becomes essential. It allows teams to pinpoint gaps, guide education, and create more meaningful, data-driven conversations around quality.
The result is confidence. Knowing what’s working, and where to improve.
In conversation with Pat Clarke
Business Development Manager, Campos Coffee Australia
listen below.
Transcript
Key benefit for our business using Sistema has been the insights it’s been able to provide for general usage habits in cafes, highlighting cafes that are not using each group evenly, which is causing a higher rate of restrictions and increasing the services required. This has really allowed us to get great insights in how much usage is actually going through the machine, which has enabled us to reduce the frequency of servicing we’ve been doing.
My favourite feature of Sistema is barista performance, just prior to visits when visiting cafes, being able to have a quick look and just see how they’re tracking. It’s been a really good tool to help drive consistency in cafes, helping motivate staff and owners toward producing a better quality coffee within recipe.
The benefit of using Sistema for our customers is the ability to keep track of barista performance from one day to the next, particularly in larger cafes that have got multiple baristas can really highlight some gaps in education. What can easily be resolved with training.
La Marzocco Sistema is now Available in New Zealand and Australia.
This hands-free approach allows baristas to focus on timing espresso shots, multitasking during service, and maintaining flow, knowing that the milk will be ready exactly when it’s needed, perfectly textured and at the ideal temperature. The system removes guesswork, reduces stress, and helps maintain consistency throughout busy service periods.
